1. Introduction

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At TRG Mobilearth Inc, we are committed to prioritizing your privacy and strictly adhering to security standards to ensure the secure handling of your data. This specification clearly outlines our process for promptly deleting account-related data upon user request.

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2. Data Deletion Process

2.1 Submitting a Request

2.1.1 Users can request the deletion of their account-related data by contacting our support team at email: info@mobilearth.com / phone: 604-210-5016

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2.1.2 Another option is to use the secure message feature, which can be accessed through our application under Services > Secure Message.

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Users requesting account data deletion must provide: Full name, username, account number, and phone number.

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2.2 Verification

We will verify the identity of the requester to ensure the security and integrity of the data deletion process.

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3. Compliance

We comply with relevant data protection laws, ensuring that personal data is deleted within the legally mandated timeframes.

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4. Confirmation

Once users' data deletion requests are processed, they will receive a confirmation.

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5. Contact

For questions or assistance, please contact our support team at email: info@mobilearth.com / phone: 604-210-5016.