Frequently Asked Questions
1. Do you only work with banks?
We are not limited to financial institutions. Whether you're a bank, credit union, private lender, mortgage broker or a finance company, we can help you with our suite of products. We have something for everyone.
2. Is your company new?
We're glad you asked! We have been developing financial technology (FinTech) since 2005 and we are well-versed in the financial world. In fact, we have clients in North America, Central America, South America and Caribbean regions. We welcome companies from around the world to work with us. Additionally, we have recently won the New World Report 2020 awards in the Software and Technology category--giving us the title, Best FinTech Company in the Americas!
3. What products do you have?
We have digital solutions for both sides of the counter.
Our customized mobile banking app, MobiBank, gives your customers the freedom to do daily banking wherever they are in the world. Our MobiBank also comes with a complimentary online Web Banking that can be used on a desktop or laptop. There is also a fully integrated texting channel (SMS).
For the institution side, we’ve developed MobiBranch--a fully integrated, virtual branch that works across all platforms. This application is the epitome of world class financial services. With it, your employees will have the ability and flexibility to become mobile and bring branch services TO your customers where they live, work or play.
4. What about integration?
Yes, we can integrate other third party services into our apps. Our team has experience with numerous partners from marketing to card providers to utility companies and more. We will work with you to find the implementation that is best suited to your institution.
5. How secure are your products?
At Mobilearth, security is paramount. We are constantly reviewing our platform to ensure that we adhere to the latest security standards.
6. How are you different from other mobile banking companies out there?
Three reasons: Customization, Integration, and Omni-channel Experience.
Customization
There are options on customisation. Our mobile banking and online web banking are crafted to reflect your brand. We work hand-in-hand with our clients to customize the look and feel of these apps so that they resonate with our client's vision.
Integration
We can integrate third party apps into our products. If you have an interest in incorporating certain third party providers, we'd be happy to discuss the scope of your project.
Omni-channel Experience
Lastly and most importantly, we design our applications with the omni-channel experience in mind. All of our apps work and communicate with each other seamlessly providing a unified user experience. Your customers only need to remember one personal login and they can cross-use between the platforms.
7. How much does it cost?
Every institution's needs are different, and because we have so many modules and platforms, we need to know what features you are looking for first. We suggest you connect with us at info@mobilearth.com so we can get to know you better and determine which products and features are best suited for your needs. We have digital solutions for everyone and we look forward to elevating your financial services to a whole new level. Chat with us today!
8. Do I have to take everything at once?
Our product suite is quite extensive. We will work with you to define your needs and plan your implementation accordingly. You will decide on the features, modules, platforms and implementation rollout.