February Newsletter: We hope you’re having a great start to the year.
BURNABY, BC, CANADA, February 9, 2022
We hope you’re having a great start to the year. We’ve been super busy fielding new requests in anticipation of more digital adoption for financial institutions. According to a recent article by Fintech News, "Digital banking adoption is expected to grow to around 70% in the future." Financial institutions need to embrace technology and go digital to keep up with the changing consumer demands.
Going digital has many benefits including better security, quicker turnaround times, flexibility, and saving on paper costs (and printers and toner and file storage). The need to go digital is now and we can help transform your branch into a streamlined, digital banking center that can cater to your clients' needs effortlessly.
Chat with our specialists to see how we can meet your needs.
Staff shortages?
The Coronavirus variants have caused staff shortages everywhere. As people stay home, businesses are struggling to stay afloat with the few staff they have remaining. An article by The Washington Post states that "Nearly 9 million people missed work in late December and early January as the omicron variant bit into the labor market" and this is only in the United States. We are seeing the same effects ripple across the globe. So the big question is, "What can we do about this?"
The answer is simple: change your processes and do everything digitally.
You're probably wondering, how? Use MobiBranch and let your staff work from home. With this fully integrated virtual branch, your staff will be able to:
Provide real-time live chat support
Assist clients with product and service applications
Assist with daily banking transactions (bill payments, transfers, etc)
Set up appointments and reminders
Send and retrieve documents
Track work hours
MobiBranch can empower your staff to work from anywhere (in branch, outdoors, from home, etc.) and clients using our MobiBanking app are able to self-service and skip the branch visit. Our MobiBanking app comes equipped with the latest banking features that can take care of most of their needs. Pay bills, transfer money, wires, digital onboarding, product applications, service requests, and alerts are only a small sampling of what it can do.
Mobilearth's Omnichannel product suite can take care of all of the branch processes and deliver the personalized experience your staff and clients are looking for.
Feel free to reach out to us if you have any questions or want a demonstration. We are here to help.
What we've been up to
Last year, our TopUps launch was a complete success and we have received a lot of positive feedback. You can see our exclusive interview with two of our banking partners and how TopUps have helped their institution and community here: TopUp Interviews.
We've also been getting a lot of enhancement and project requests. Some of these projects have been on our own roadmap so it is perfect timing that our institutions are also forward thinking. We anticipate launching a number of new projects this year, so stay tuned to our newsletters.
At Mobilearth, we are constantly innovating and creating solutions. We’re not afraid to think outside of the box and create solutions that can help people save money and time. Not only are we making processes easier, we are also thinking of ways to help institutions with their bottom lines. We are committed to helping our banking partners grow to their potential and be successful.
2022 is going to be a solid year and we are ready to rock it!
Want to go digital?
If your institution is looking for digital solutions or wants something special created, feel free to contact us to talk about it.
As the saying goes, "You never know unless you ask." Our specialists are ready to listen to your business' needs and work with you to see how we can make it happen. Even if it isn't directly banking-related, we'd still love to hear your ideas.
Contact us at info@mobilearth.com or check out our FAQ on our website.
To learn more about Mobile Banking, MobiBranch and Contactless Branch, stay up-to- date on industry trends by subscribing to our blog.