June Newsletter: Mobilearth's New Product Launch
BURNABY, BC, CANADA, June 30, 2021
Hi there!
We are almost halfway through 2021 and we have some great news to share. We won another award! This time it’s from Corporate LiveWire Innovation & Excellence Awards 2021 in the category Mobile Banking Fintech Company of the Year! Words cannot describe how honored we feel to be nominated and picked as the winner among all the other great fintech companies that competed in this category. We are thankful to have great institutional partners that have supported us throughout the years--they are the foundation of our success.
Newest Feature: TopUps!
Our TopUps project has gone live and we are happy to announce our Caribbean banks are in the midst of launching this new feature. The development of TopUps is one of the biggest projects Mobilearth has completed to date and was designed to help financial institutions and their clients save money when they need to top up prepaid phones.
With TopUps, clients can top up any prepaid (pay as you go) phone without incurring any extra fees and there is no credit card requirement. Clients can use their accounts directly or pay with cash to make a top up.
Read more about TopUps in our press release here >>
Preparing for the future of banking
How prepared is your financial institution when it comes to unexpected threats that tomorrow may bring? Were you ready for the lockdown? Are you prepared for a hurricane? During this pandemic, many financial institutions needed to limit indoor numbers and reduce staff. Employees were shuffled around to various locations and many were required to work from home. For institutions that weren’t prepared for these changes, the impact on customer/members and employees was challenging, difficult and often frustrating. But it doesn’t have to be this way. Change your mindset and focus on digital transformation.
Financial institutions must think virtual. Get out of the run-of-the-mill and think outside the box. The digital transformation is here. If your institution is going to succeed during the next lockdown, changes need to be made now. This is the time to re-think what is normally done and embrace what COULD be done. Why force your customers/members to visit the branch when they don’t have to? Why make them wait in a physical lineup when they can line up virtually? Why struggle with routing phone lines to employee homes when they can use the secure chat of Helpdesk for customers and Connect for other employees? Not only does this make your branch virtual, but the effort to make it happen is minimal. Better still, the activity log tracks employee work effort and keeps supervisors in touch with their out of branch employees.
The lockdown happened fast. Next time it might be a hurricane. Or a volcanic eruption. Don’t wait until you are in the crisis. Prepare now by getting MobiBranch and go digital both in and out of the branch. No paper, no hassle, no problem.
Customers are going to gravitate to the financial institutions that give them the service they want and the convenience they need. If you are not agile, if you do not embrace technology, if you are not considering a digital transformation, your institution will be left behind.
MobiBranch gives financial institutions the capability to do the above and more. With MobiBranch, your financial institution will be future-ready.
Ask for a demonstration today.
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